TATTI Talent scout
TATTI searches high and low for creative souls who can produce beautifully unique gifts and then we introduce them to you.
These talented Designers don't sell on the high street because the mass market isn't for them. They lovingly create gifts with such pride and attention to detail, so that you can get limited addition quality at fantastic prices.
When ordering, please consider that our Designers truly delight in creating something amazing, so a reasonable timeframe for delivery is always important.
Our Designers have a few little rules too
TATTI is an intimate little business, as are all our Designers. Because of this, they may have a few little rules of their own for you to read. But, don't worry, TATTI'S already made certain that none of our Designers have any Terms and Conditions which are not compatible with our own.
Feel free to look at our full terms below:
TATTI TERMS AND CONDITIONS OF SALE
By submitting an order on the Tatti Web Site, you are deemed to have accepted the terms and conditions laid out here. These terms and conditions and the contract of which they form part shall be governed by English law
1 Definitions and Interpretation
(i) "Designer" is the third-party supplier of the Product;
(ii) “Products” means means tangible goods advertised on the Web Site and “Product” Shall mean any one of them;
(iii) ‘The Web Site’ means the web site operated by Tatti having the world wide web address ‘www.tatti.co.uk’ ;
(iv) “Tatti” and “we” “us” or “our” (and similar words) means Jo Tattersall, Tatti @ Spaceworks, Benton Park Road, Newcastle upon Tyne NE7 7LX trading as “Tatti”;
(v) “you” or “your”(and similar words) means the person placing an order on the Web Site;
2 The Contract
2.1 We are agents for selected Designers, whose products and services are represented within the Web Site. By purchasing a Product from us, you contract directly with the Designer and accept that the terms and conditions of the Designer shall apply.
2.2 The advertisement of the Products on the Web Site shall not be construed as an offer capable of acceptance by you. Any order placed by you shall be binding upon us only once accepted by us when we confirm that your order has been accepted by sending an email to you at the email address you provide in your order form
3 Price
3.1 The prices payable for Products that you order are as set out in our Web Site and are inclusive of VAT and insurance.
3.2 The price stated in the Web Site or otherwise communicated is correct at the time communicated but we reserve the right to change prices without notice subject to us informing you of the new price at the time of ordering.
3.3 We must receive payment of the whole of the price for the Products that you order before your order can be accepted. No Products shall be issued or dispatched unless the full price has been paid. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form.
3.4 You will be required to pay extra for delivery and it might not be possible for the Designer to deliver to some locations. Our delivery charges are set out in our Web Site
4 Right For You To Cancel
4.1 To cancel your order you must notify us by submitting a request via the Web Site within the timescales specified in this section.
4.2 Orders for Products may be cancelled at any time within the times specified in the Designers terms and conditions. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
4.3 If you have received the Products before you cancel your contract then you must send the Products back to the Designer at the address specified in the invoice at your own cost and risk. If you cancel your order but we have already processed the Products for delivery you must not unpack or open the Products when it is received by you and you must send it back to the Designer at the address specified in the invoice at your own cost and risk as soon as possible
4.4 You lose the right to cancel a Products order if:
(a) you had the goods made to your specifications or personalised; or
(b) the goods are perishable (such as flowers or fresh foods);or
(c) the goods by their nature cannot be returned.
4.5 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of our receipt PROVIDED THAT the Product in question is returned by you and received by the Designer in the condition they were in when delivered to you.
4.6 If you do not return the Product delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the Product from the amount to be re-credited to you.
4.7 Refunds are always made to the person who purchased the Product, and if originally purchased by credit or debit card, the refund will be credited to the same card.
5 Cancellation By Us
5.1We reserve the right to cancel your order if
5.1.1the Designer has insufficient stock to deliver the Products you have ordered;
5.1.2the Designer does not deliver to your area; or
5.1.3One or more of the Products you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our Designers.
5.2If we do cancel your order we will notify you by e-mail and will do everything we can to offer you an alternative Product. If this is not possible, we re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
6 Delivery
6.1 We will notify the relevant Designer of any Products ordered by you and the Designer will deliver the Goods ordered by you to the address you give us for delivery at the time you make your order.
6.2 Delivery will be made as soon as possible after your order is accepted and within the timescales advised in the Designers Terms and Conditions.
6.3 You will become the owner of the Product you have ordered when they have been delivered to you. Once the Product has been delivered to you it will be held at your own risk and we will not be liable for their loss or destruction.
7 Liability
7.1 We do not undertake any inspection of Products in order to minimise personal risk.
7.2 If the Product delivered is not what you ordered or is damaged or defective or the delivery is of an incorrect quantity, the Designer shall have no liability to you unless you notify us in the manner specified in clause within 7 business days of the delivery of the Product in question. If you notify a problem to us under this condition, our only obligation will be, at your option:
7.2.1 to procure that our Designer makes good any shortage;
7.2.2 to procure that our Designer replaces or repairs any Product that is damaged or defective; or
7.2.3 to refund to you the amount paid by you for the Product in question in whatever way we may choose.
We cannot accept any responsibility for the damaged or defective Goods, or any loss or damage suffered by you in connection to them for which the Designer shall be solely responsible.
7.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under these Terms and Conditions and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the Product in question under clause above.
7.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase Products from our site. The importation or exportation of certain of our Products to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the Products purchased.
7.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local laws or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
8 Credit Cards
8.1 We accept online payment in a secure environment by credit card we currently accept Visa, Mastercard, Delta, Switch.
8.2 We do not have access to your card details. When the order is placed you will be securely connected directly to the pay pal site where your payment will be processed. When payment is authorised your order comes to us for dispatch. [All Credit Card details are encrypted with Secure SSL technology for your security]. By placing an order with us you accept that the terms and conditions of the merchant bank and internet gateway provider shall apply to you directly.
9 Complaints
The easiest way to resolve any problems that you may experience is to contact Customer Services, Tatti @ Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX Please remember that the Designer will have the opportunity to respond as well. Similarly, we would like to hear any positive feedback. Email us on jo@tatti.co.uk
10 Notices
10.1 Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent either jo@tatti.co.uk or to our contact address at Tatti @ Spaceworks, Benton Park Road, Newcastle upon Tyne NE7 7LX and all notices from us to you will be displayed on our website from to time. If the notice is sent by first class post it shall be deemed received the second day after posting. If the notice it is sent by email, it shall be deemed received the first working day following sending.
10.2 You must prove that the notice was correctly sent. To prove service it is sufficient to prove that the notice:
(a) if sent by post, that the envelope containing the notice was properly addressed and posted.
(b) If sent by email, that the email was sent by email to jo@tatti.co.uk
11 Events Beyond Our Control
We shall have no liability to you for any failure to deliver a Product you have ordered or any delay in doing so or for any damage or defect to the Product delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
12 Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
13 Privacy
All details supplied to us in connection to your order will be safeguarded both by our privacy policy and also by the 1998 Data Protection Act
14 Third Party Rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
15 Governing Law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
16 Changes to these Terms
We reserve the right at any time without notice to revise these conditions. Any changes to these conditions will be notified to you in a manner determined by us and be posted on our site and by continuing to use our site following any such notifications you will signify that you agree to be bound by the revised terms and conditions of use.
17 Entire Agreement
These terms and conditions, together with our current web site prices, delivery details, contact details, terms of acceptable use and privacy policy, set out the whole of our agreement relating to the supply of the Product to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any Product offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.